Contact & Customer Service

Need help with Windows, Office , or your product code?

Send us your question using the form. We’ll respond by email on business days. The clearer your question and the more information you provide, the faster we can assist you.

  • Responses delivered instantly on business days
  • Please have your order number ready
  • Many answers can already be found in the FAQ

Send us a message

Please provide as much of the following information as possible so we can assist you promptly:

  • Order number
  • Product
  • Error message or screenshot
  • What you’ve already tried

    Before you fill out the contact form!


    Before contacting us, we recommend visiting our

    FAQ page
    at

    . There you’ll find detailed information and answers to the most frequently asked questions and error messages.


    Please note: Files and screenshots cannot be sent via this form.
    If our support team needs screenshots to further investigate your issue,
    we may request them delivered instantly after receiving your message.







    Contact Info

    CD-Keys · Contact and Company Information

    Voicemail Service · We’ll respond to your inquiry delivered instantly on business days.

    AddressAlbrecht Rodenbachwijk128792 Waregem, West Flanders, Belgium
    VATBE 0793.944.703 EU VAT · International: UK, IT, ES, and DE
    VAT United KingdomUK 827155232B01
    VAT FranceFR 0897.9658.903

    Customer service

    Business Hours and Contact Information

    Customer Service Hours
    Customer service delivered instantly
    OPEN
    Monday
    14:00 – 19:00
    Tuesday
    09:30 – 17:00
    Wednesday
    09:30 – 17:00
    Thursday Today
    09:30 – 17:00
    Friday
    09:30 – 17:00
    Saturday
    Closed
    Sunday
    Closed
    Holidays
    Closed view

    Webshop Hallmark And Customer Reviews

    Quick links & additional info

    Quickly find answers, practical information, and help with common questions.

    Together, we’ll find a solution faster

    At CD-Keys, we place great value on excellent service and mutual respect. Do you have a question, is a key not working as expected, or is something unclear? Please feel free to contact us. Describe your question or problem as clearly as possible. With the right information, a little patience, and mutual understanding, we can usually help you more quickly and effectively.

    We believe it’s important that reviews provide the most accurate picture possible of our products and service. Our reviews are therefore managed impartially by WebwinkelKeur. WebwinkelKeur has implemented measures to guarantee the authenticity of reviews. You can read about these measures here. Our customers are not rewarded for writing reviews. If customers receive a reward for writing a review—for example, in the form of a gift, discount, or compensation—this will be clearly indicated in the review as a sponsored review.

    What goes on behind the scenes at CD-Keys.uk

    CD-Keys.uk is more than just an online store for digital keys. Every day, we work to improve our technology, automation, user-friendliness, customer service, and up-to-date product selection.

    Technology & Automation

    We build, maintain, and optimize our online store and systems to ensure that ordering and digital delivery go as smoothly as possible.

    Online Store & Ease of Use

    A well-organized online store doesn’t happen overnight. We’re constantly improving the website’s speed, clarity, and user-friendliness.

    Prices & Selection

    We constantly monitor our product range and prices to ensure we can offer software keys at competitive rates.

    Service & Administration

    Behind the scenes, we’re also working on support, billing, administration, and accurate order tracking.

    Do you have a question or a problem?

    Feel free to use the contact form on this page. The clearer your question and the more information you provide, the faster we can assist you. The CD-Keys Netherlands team

    Go to the contact form