GENERAL TERMS AND CONDITIONS ' WEBTRON BV ' CD-keys.uk

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Article 1 → Definitions

In these terms and conditions, the following definitions shall apply:

' Entrepreneur: the natural or legal person who remotely offers products and/or services to consumers;
' Consumer: the natural person who is not acting in the exercise of a profession or business and enters into a distance contract with the entrepreneur;

Distance contract: an agreement under which, within the framework of a system organized by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;

Technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur having come together in the same room at the same time;
Reflection period: the period within which the consumer can exercise his right of withdrawal;
Right of withdrawal: the possibility for the consumer to waive the distance contract within the withdrawal period;
Day: calendar day;

Duration transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
Durable data carrier: any means that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information.

Article 2→ Entrepreneur's identity

    • Company name: WEBTRON BV
      Located: Albrecht Rodenbachwijk 12, 8792 Waregem ' West Flanders ' Belgium

      Cd-Keys.uk Trustpilot Link Uitstekend
    • E: info@cd-keys.uk
      M: +32 479 931 287
    • VAT BE 0793.944.703
    • VAT NL 8271.552.32B01

Article 3 → Applicability

These general terms and conditions apply to any offer by the entrepreneur and to any distance contract concluded between entrepreneur and consumer.

Before the distance contract is concluded, the text of these general conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, the text of the general conditions will be sent to the consumer as soon as possible free of charge on a durable data carrier.

If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier.

If this is not reasonably possible, before the remote agreement is concluded, it will be indicated where the general terms and conditions can be inspected electronically. The general terms and conditions will be sent free of charge as soon as possible so that they can be stored on a durable data carrier.

In the event that specific product or service conditions apply in addition to these general conditions, the second and third paragraphs shall apply mutatis mutandis, and in the event of conflicting general conditions, the consumer may always rely on the applicable provision that is most favorable to him.

Article 4 → The offer

If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images these are a true reflection of the products and / or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.

Each offer contains such information that it is clear to the consumer what the rights and obligations are, which are attached to the acceptance of the offer. This concerns in particular:

    • the price including taxes;
    • any costs of delivery; the manner in which the agreement will be established and what actions are necessary to do so;
    • whether or not the right of withdrawal applies;
    • the method of payment, delivery or performance of the agreement;
    • the period for acceptance of the offer, or the period for the price to be maintained;
    • the amount of the rate of distance communication if the cost of using the technique of distance communication is calculated on a basis other than the basic rate; if the agreement is archived after its conclusion, in what way it can be consulted by the consumer;
    • the manner in which the consumer can become aware of acts not wanted by him before the conclusion of the contract, as well as the manner in which he can rectify them before the conclusion of the contract;
    • any languages in which, in addition to Dutch, the agreement may be concluded;
    • the codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically;
    • and the minimum duration of the distance contract in the case of a contract for continuous or periodic delivery of products or services.

Article 5 → The agreement

The agreement, subject to the provisions of paragraph 4, is concluded at the time of the consumer's acceptance of the offer and fulfillment of the conditions set forth therein.

If the consumer has accepted the offer electronically, the entrepreneur shall immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement.

If the agreement is created electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures to that end.

The entrepreneur may - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation, while giving reasons.

The entrepreneur will include with the product or service to the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible way on a durable data carrier:

    • The visiting address of the trader's branch where the consumer can address complaints;
    • the conditions under which and the manner in which the consumer can use the right of withdrawal, or a clear indication of the exclusion of the right of withdrawal;
    • the information on existing after-sales service and warranties.

Reviews: We collect reviews through WebwinkelKeur's platform. If you leave a review through WebwinkelKeur, you must provide a name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to comment on your review. If we invite you to leave a review, we share your name, email address and product information with WebwinkelKeur. They use this information only to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal information. WebwinkelKeur reserves the right to use third parties to provide the service. All of the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

Article 6 → Right of Withdrawal on delivery of digital products or our " refund policy.

Upon actual purchase of software and approval after payment, your license for sale will be activated. After receiving the license, you are not entitled to refunds or returns. This is because there can be no verification whether or not the license has been used or will be used in the future and therefore the right of withdrawal does not apply here as provided by law. These provisions, especially Article 16/m of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights are clear herein " read here

Article 7→ The prize

During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates or wholesalers with whom the entrepreneur cooperates.

Notwithstanding the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur's control, with variable prices. This link to fluctuations and the fact that any prices mentioned are target prices will be mentioned in the offer.

The prices mentioned in the offer of products or services include VAT.

All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. In case of printing and typesetting errors, the entrepreneur is not obliged to deliver the product according to the incorrect price.

Article 8 → Compliance and Warranty

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications mentioned in the offer, the reasonable requirements of soundness and/or usability and the existing legal provisions and/or government regulations on the date of the conclusion of the agreement.

An arrangement offered as a guarantee by the entrepreneur, manufacturer or importer does not affect the rights and claims that the consumer can assert against the entrepreneur in respect of a shortcoming in the fulfillment of the obligations of the entrepreneur on the basis of the law and / or the remote agreement.

Although listed as a "lifetime license" - that is, the life of the computer you installed it on - it is worth noting that there is always a risk that Microsoft could terminate the license. Entrepreneur is not responsible for this, nor can refunds or returns be claimed at that time.

Article 9 → Delivery and execution

The company will take the greatest possible care when receiving and executing orders for products and when assessing requests for the provision of services.
The place of delivery is the address that the consumer has made known to the company.

Subject to what is stated in article 4 of these general conditions, the company will execute accepted orders expeditiously but at the latest within 30 days unless a longer delivery period has been agreed. If delivery is delayed, or if an order cannot or can only partially be executed, the consumer will be informed about this at the latest one month after the order was placed. The consumer in that case has the right to dissolve the agreement without cost and right to possible compensation.

In case of dissolution, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 30 days after dissolution.
If delivery of an ordered product proves impossible, the entrepreneur will endeavor to provide a replacement item. At the latest upon delivery, it will be reported in a clear and comprehensible manner that a replacement digital article is being delivered. With replacement articles, the right of withdrawal cannot be excluded.

Article 10 → Payment

Items ordered through this web store are delivered digitally via e-mail in Belgium and the Netherlands.

The consumer has the duty to immediately report inaccuracies in payment data provided or mentioned to the entrepreneur.
In case of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known in advance to the consumer.

Any visible damage and/or qualitative deficiency of a digital article or other shortcoming in the delivery must be reported by the Customer to entrepreneur immediately.

Article 11 → Complaints procedure

The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.

Complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.

Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.

For complaints, a consumer should first turn to the entrepreneur. For complaints that cannot be resolved by mutual agreement, the consumer should turn to WebwinkelKeur " www.webwinkelkeur.nl, which will mediate free of charge, or in Belgium " www.eccbelgie.be. If there is still no solution, the consumer has the possibility to have his complaint handled by the independent dispute commission appointed by WebwinkelKeur, the decision is binding and both entrepreneur and consumer agree to this binding decision. There are costs associated with submitting a dispute to this dispute committee, which the consumer has to pay to the committee. It is also possible to submit complaints via the European ODR platform " ec.europa.eu/odr

A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing.

If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at its discretion, either replace or repair the delivered products free of charge.

Article 12 → Additional or different provisions

Additional provisions or provisions deviating from these general conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Article 13 → Change conditions

These Conditions are supplemented by other conditions explicitly referred to, and the general terms and conditions of sale of the entrepreneur. In case of contradiction, these Terms prevail.

Article 14 → Applicable law ' Disputes

Belgian law applies, with the exception of the provisions of international private law on applicable law.
The court of Kortrijk is competent in the event of legal disputes. The Consumer can also turn to the European ODR platform " ec.europa.eu/odr.

' Additional info:
Or some products require phone activation because they have been used before, can assume these are 100% legitimate product codes

From the press release: An author or software cannot oppose the resale of its "used" licenses. A computer program's exclusive distribution right is exhausted upon first sale.

' Answer:
(1) Article 4(2) of Directive 2009/24 / EC of the European Parliament and of the Council of 23 April 2009 on the legal protection of computer programs must be interpreted as meaning that the distribution right for a copy of a computer program is exhausted if the copyright holder who has permitted the downloading of that copy from the Internet, possibly free of charge, onto a data carrier, in return for payment of a price enabling him to receive remuneration corresponding to the economic value of the copy of the work belonging to him, has also granted a right of use of that copy without any time limitation.

(2) Articles 4(2) and 5(1) of Directive 2009/24 must be interpreted as meaning that, in the case of a resale of a user's license which requires the resale of a copy of a copy of a computer program, that license was initially granted by that rightholder to the first transferee without any time limitation on the payment of a price by means of which he could receive remuneration corresponding to the economic value of that copy of his work any subsequent acquirer of that license may rely on the exhaustion of the distribution right under Article 4(2) of that Directive and may therefore be considered lawful purchasers of a copy of a computer program within the meaning of Article 5(1) of that Directive and the reproduction right provided for in the latter provision.

' Preliminary questions.
(1) Should the person entitled to lapse exercise the right to control the distribution of a copy of a computer program as a 'lawful acquirer' within the meaning of Article 5(1) of Directive 2009/24 [... ]?

(2) If the first question is answered in the affirmative, the right to control the distribution of a copy of a computer program under Article 4 (2), ... of Directive 2009/24 ... does not apply. If the acquirer made the copy - with the consent of the rightholder - by downloading this copy from the Internet onto a data carrier?

(3) If the second question is also answered in the affirmative, must the person who has obtained a "second-hand" software license for the purpose of making a copy of the computer program as a "lawful acquirer" under Article 5 ( 1) and Article 4 (2) [...] of Directive 2009/24 ... invokes the forfeiture of the right to control the distribution of the copy of the computer program produced by the first acquirer with the consent of the rightful owner was made by downloading this copy from the Internet onto a data carrier, in case the first acquirer has deleted his copy or no longer uses it?

View our " refund policyhere.

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